Private 5G: Is the Utilities sector ready to power up?

Utilities sector powering up

United Kingdom, Oct 30, 2025

How utilities can embrace Private 5G to drive automation, resilience, and security, without compromising compliance

Authored by Richard Simmons, Director of Network Solutions, Logicalis UK&I

After many years of exploration, businesses are starting to realise the bolstered security and flexibility, as well as the low latency that Private 5G (P5G) can bring to operations. 

Bringing automation capabilities and bolstered security over network connectivity, P5G is allowing organisations to do more with data-driven AI, while keeping the increasing risk of cyber threats at bay. Logicalis research reveals that the Internet of Things (IoT) is among the most widely adopted emerging technologies over the past 12 months, with 68% of decision-makers investing in it, notably combining it with P5G.

One sector cautiously exploring this potential is utilities. However, regulatory constraints, a traditionally risk-averse culture and the rising tide of cyber attacks targeting critical infrastructure are slowing progress and leaving dangerous blind spots that must be addressed.

There are ways for utilities providers to overcome complexities around P5G, and unlock industry-specific benefits and applications. Partnering with a digital managed service provider can help to close these knowledge gaps, to help secure and scale P5G applications.

Challenges and security threats to address

With regulations continuing to evolve, it makes sense that utilities firms may be hesitant to dive into completely new technology while juggling compliance obligations.

The majority of companies in the space continue to work with legacy wireless radio networks that allow for management and control over operational environments. Therefore, stakeholders often find themselves limited when it comes to speeding up processes and optimising customer services.

From an automation perspective, the amounts of bandwidth, data and visibility firms can gain from those environments are finite. More importantly, utilities providers remain concerned about cyber risks; the danger of unauthorised access to the radio network, which could cause environmental and reputational damage.

Being classed as critical national infrastructure, utilities companies have a particular duty of care over customer data and operational technology (OT). When most utilities firms consider P5G, they will want control over who exactly can access that network. If someone is on the network, what they can see, what the visibility is. With mobile workers and devices potentially being involved, authentication will be required for access to critical devices such as pumps and wastewater treatment valves.

Stakeholders with purchasing power should consider the possible efficiencies that P5G can bring, which can prove key for utilities processes, when it comes to minimising operational costs. As well as allowing for scalability over automation of machinery, P5G brings all data assets in-house, increasing control and protection over sensitive information.

P5G benefits for utilities

By investing in a P5G network, utilities companies can streamline machine access, with such a network facilitating customisable privileges and authentication, to ensure that threat actors targeting OT stay out. The automation at play can be tailored completely to the specific needs of the business.

Once the right people have the right access, due to lower latency, information can be transmitted faster, across the vast operating plants in place nationally, for more efficient communication. Achieving consistently accelerated performance, and pervasive connectivity over all of these sites, is vital to the future of utilities services. As mobile workforces remain common, greater connectivity across the company will allow staff to carry out readings and other services, without needing to physically visit sites.

Alongside this, predictive maintenance can be undertaken to analyse performance in real-time, and activate alerts where necessary. Having that command and control in place allows firms to be more proactive regarding management of service issues. Additionally, health and safety measures for the people working in these environments can be greatly bolstered long-term; monitoring over on-site data points, alongside Push-to-Talk capabilities can be utilised in the event of accidents.

Finally, looking further into the future, advancements towards sustainability goals can be accelerated as well. Networks can be designed in a way that are sustainable in themselves, but users can then also more accurately measure power consumption, and water levels.

Ensuring a successful roll-out

Utility company leaders should be crystal clear about what they want the business to achieve from rolling out such a project, while being careful to distinguish AI from machine automation. Software automation is often very closely linked to using machine learning; it's listening to processes, and making decisions. But operational automation pertains to machines like pumping stations, as opposed to leveraging AI for automated call handling, or chatbots.

Outsourcing risk and roadmap management to a digital managed service provider can further decrease strain on staff.

Complexity is commonly encountered, but training and risk management can be utilised as a service that can prove more cost-effective than having multiple solutions and partners. Such a partner will have industry experts available who can help shape a P5G network in line with the challenges that are commonly encountered by utilities firms and address long-term goals accordingly.

From a security point of view, critical infrastructure environment specialists alongside a 24-hour Security Operations Centre (SOC) can be closely aligned to monitor cyber threats in real-time, and provide up-to-date guidance to close capability gaps in the workforce.

From here, teams can be mentored and augmented to ensure consistent onboarding of security standards and skills, going forward.

By bringing P5G into utilities operations, services can be made faster, more intuitive and secure, without compromising on regulatory compliance.

P5G isn’t just a future vision, it’s a present opportunity. For utilities companies ready to modernise securely and intelligently, working with the right partner can turn cautious optimism into real-world transformation.
 

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